Terms & Conditions

GENERAL TERMS AND CONDITIONS

1. Payment Methods:

  • Payment Currency: Payments are accepted in Euro (€ ) only.
  • Cash: Cash payments are accepted
  • Credit Card via MyPos: We will send you a payment link via email or Whatsapp where secure payment can be made via major/debit credit cards. 
  • Credit Card in our Shop: Major credit cards can be used for payment directly at our shop.
  • Bank Transfer: Please contact us for bank transfer details. All bank charges must be covered by the customer for both banks. Any losses arising from foreign currency exchange rates during transfers will be addressed in the final invoice.
  • We pay invoices within 2 weeks of receipt unless otherwise agreed in writing. 

2.WEATHER / SAFETY:

  • Cancellations by Cyprus Diving Adventures: In the event of adverse weather conditions, boat issues, or other operational issues, resulting in the cancellation of your scheduled dive trip a full refund of 100% will be provided.  
  • No Refunds after Trip Start: Once a trip has begun, no refunds are available. We will make every effort to find safe and suitable dive sites and ensure you have a wonderful day. Even on rainy days, underwater experiences can still be great.
  • Captain’s Decision: Please understand that there may be instances where the boat is forced to divert to an alternate location due to water conditions or operational necessity. The captain has the final authority to decide the destination based on weather and safety considerations on the day of your trip.
  • All divers must sign and adhere to the requirements laid out in the relevant PADI Safe Diving Practises and Statement of Risk and Liability/ Non-agency Acknowledgment Forms 

3. LIABILITY:

We shall not be liable in contract or tort for any injury, loss, damage, or inconvenience caused directly or indirectly by the services we provide, force majeure, or any other events outside of our control. This includes but is not limited to war, civil disturbances, weather conditions, acts of God, acts of government, accidents, machinery or equipment failure, protests, vehicles, or industrial disputes.

 

4. INSURANCE:

  • Scuba Diving and Dive Courses: Insurance is required for Scuba Diving Trips. We will coverage for scuba diving and dive courses is provided by Aloha Ocean Adventures Co., Ltd. under AIG.

5. OUR BUSINESS PRACTICES:

We value the concept of doing business on a handshake. However, we are obliged to adhere to the guidelines of the modern world.

 

DIVE TRIP TERMS & CONDITIONS

6. Trip Booking Policy:

  • Deposit Payment: We reserve the right to request a deposit payment of 10% for a single dive trip/package which is made to secure your place. In cases where a deposit has been requested a booking will only be deemed received following payment Deposits can be made using via the payment methods highlighted in section 1.
  • Booking Details: To ensure that we plan safe fun dives we will need to know your PADI Number (or copies of licenses from other agencies), the number of total dives undertaken and date of the last dive you had undertaken by each participant.
  • Forms: The participant is to complete all the required PADI documentation prior to the start of the Dive Trip. This includes arranging any completing medical tests required.
  • Private Dives: Where operationally possible we will strive to provide the Private Dive course and dive trips. If we are unable to provide this then we will notify you at the time of booking/deposit. In all instance where a boat will be used please note that there were will be other dive centre organisations present. You will still maintain your dedicated instructor and no other people will be added to your dive team. 

7. Confirmation Process:

  • Email Confirmation: Once a booking has been received an email confirming this will be sent to you. 
  • Confirmation Details: You must reply to the confirmation email with the following details to confirm your booking
    1. Each participant’s name and date of birth
    2. To ensure that we plan safe fun dives we will need to know each Participants PADI Number (or copies of licenses from other agencies), the number of total dives undertaken by them and the date of the last dive you had undertaken
    3. To correctly size equipment we will require weight in kg, height in cm, and shoe size.
    4. If applicable, each participant’s certification level, date of the last dive, and the total number of dives.
    5. Please note that it is your responsibility to reply to the confirmation email with the requested details to confirm your booking.
  • Please ensure that you reply with the requested details as this is necessary to finalize your booking. Once we receive the details, you will receive a final confirmation.

8. Balance Payment:

  • Payment Method: The remaining balance is to be paid when equipment is being fitted or on the official first day of the course in Euro in accordance with Section 1.

9. Cancellation Procedure:

  • Notification: Cancellation must be made via email to info@cyprusdivingadventures.com within 48 hours of the trip. 
  • Refund Confirmation: Once a refund request has been made, it will be confirmed within approximately 24-48 hours, and funds will be returned within approximately 48-72 hours to the original account used for the booking payment.
  • Important Note: Bookings that do not provide personal information or have completed the necessary paperwork by 1500hrs on the day before the tour date will be considered a no-show, and no refunds will be given. The planning is finalized at 1600hrs on the day before the scheduled trip.
  • Cyprus 

DIVE COURSE TERMS & CONDITIONS

10. Course Booking Policy:

  • eLearning Payment: Course bookings are not considered complete until a deposit payment of 30% has been made to cover the cost of the PADI eLearning & registration fees
  • Payment Methods: The eLearning Payment can be paid via any method highlighted in section 1. 
  • eLearning: It is the responsibility of the participant to ensure that all required eLearning is complete prior to course can start.
  • Forms: The participant is to complete all the required PADI documentation prior to the start of the course. This includes arranging any completing medical tests required.
  • Course Duration: Courses are only complete when all theory and practical sessions are complete. The number of days displayed on the website represents the typical number of days required to complete the course. 
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11. Confirmation Process:

  • Email Confirmation: Once the eLearning payment has been made, an email confirming the payment will be sent to you as well as details regarding the eLearning.
  • Confirmation Details: You must reply to the confirmation email with the following details to confirm your booking
    1. Each participant’s name and date of birth
    2. To ensure that we plan safe fun dives we will need to know each Participants PADI Number (or copies of licenses from other agencies), the number of total dives undertaken by them and the date of the last dive you had undertaken
    3. To correctly size equipment we will require weight in kg, height in cm, and shoe size.
    4. If applicable, each participant’s certification level, date of the last dive, and the total number of dives.
    5. Please note that it is your responsibility to reply to the confirmation email with the requested details to confirm your booking.

12. Balance Payment:

  • Payment Method: The remaining balance is to be paid when equipment is being fitted or on the official first day of the course in Euro in accordance with Section 1.
  • Certification: Certification will be provided following full payment. 

13. Refund and Cancellation Policy:

  • Re-scheduling: You are allowed to re-schedule this booking until 48 hours before the first course day within a period of 3 months. If you need to cancel or re-schedule the course after these 3 months, the deposit is invalid, and a new deposit will be required.
  • Cancellation after Course Start: In the event of cancellation once you are in Cyprus and have started the course but decide to stop for any reason, the amount due needs to be paid in full. However, we do allow you to re-schedule new dates for the cancelled course within 3 months. 
  • Bookings that do not provide the requested personal information by 1600hrs on the day before the course date will be considered a no-show, and no refunds will be given as planning for the trip is finalized. 
  • Refunds will not be provided for PADI eLearning materials as this is transferable product purchased by the customer. 

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